Returns & Exchanges
We want you to love your purchase! If something isn’t quite right, we’re here to help.
Exchanges
We offer free exchanges on eligible items within 30 days of delivery.
- Exchanges are processed quickly and include a prepaid return shipping label at no cost.
- Once your exchange is submitted, you’ll receive instructions and a label to send your item back.
- We recommend exchanges for the fastest resolution.
Returns (Refunds)
Returns are accepted within 30 days of delivery.
- A $5 return shipping fee will be deducted from your refund.
- A prepaid return shipping label will be provided through our return portal.
- Refunds are issued once your return is scanned by the carrier.
How to Start a Return or Exchange
To begin, visit our return portal below and enter your order information. Follow the prompts to choose a refund or exchange and generate your return label.
Additional Details
- Items must be unworn, unwashed, and in original condition.
- Final sale items are not eligible for return or exchange.
- Original shipping fees are non-refundable.
If you have any questions, feel free to reach out at hello@courtesea.com — we’re happy to help!